These plugin and extension folders should exist for each adobe application.
I went to the application folder: the paths to the plugins for Adobe CC apps for me were Macintosh HD -> Applications -> Adobe Illustrator CC -> Plugins -> Extensions, or wherever your applications are.The AICC2014 part of the extension name will differ for each application. Turns out there are plugins in the plugin folder called "ExtensisFontManagementAICC2014.api". I opened a Finder Window and searched for "Extensis" a plugin for each one of my Illustrator and Photoshop apps showed up. Next, I went to search for any plugins or extensions by Extensis that were in the plugin folders. As a good practice I don't like to delete anything from the trash until I know everything is working as it should. Look for a hidden Extensis file by clicking Go > Go To Folder (or shift + command + G) and searching "~/.Extensis" (without the quotes).I did some looking around and found on a link to this troubleshoot Extensis' page on this forum thread. Later, when I went to start Illustrator and Photoshop, I was getting the same pop-ups of.
SUITCASE FUSION DOWNLOAD MAC TRIAL
I went to uninstall it after the trial expired but could not find the uninstaller, so I just dragged the application to the trash. I had installed a trial version of Suitcase Fusion. I'm not sure if this is still a problem for you, kimberlyh, but I resolved this issue today. If possible/applicable, you should save current artwork first, of course.Ģ) Restart the computer (you may do that up to at least 5 times) ģ) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible) Ĥ) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:ĥ) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5) Ħ) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall. You may have tried/done some of them already 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences) 5) is a list in itself, and 6) is the last resort.
If so, you may try 4) or 6) on the list below. You may need to go a bit deeper in resetting things.
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